Digital Selling and Sales Training Journal

Online sales programs are growing in popularity as more and more sales professionals self-educate. Today, salespeople have to be the link between the digital world and the real world by having the sales skills to engage customers and close sales. Yes, there is (and probably will be for a long time) the need for person to person dialogue in the sales process. The major difference is the skills deployed and the timing of when conversations happen. Selling is about conversations, commitments and problem solving. The modern buyer wants more than the value of the product or solution, so, If you salespeople want to be valued by their customers, they must fully understand their problems. Online sales programs can provide the knowledge so a salesperson can uncover what the customer is missing or needing, then analyze that problem. The skill to get to the root cause of what causes the problem and then to propose what could solve the problem.

Online sales courses are one of the biggest revolutions in the world of sales training. The growth of online sales courses reflects the change in expectations from the modern salesperson. They want to learn in an environment that is familiar, convenient and easier to access. So, let’s start by understanding why online sales training has become the channel of choice for both individual and corporate sales training requirements. Firstly, it is important to understand the target audience. The modern salesperson is keen to learn and up-skill, in fact survey after survey shows that nearly 60 percent of them prefer opportunities to learn new sales skills at their own pace while over 50 percent prefer access to sales training materials at the point of need. Sales trainers and salespeople now understand that for a whole host of reasons, they need to rely on online sales courses to cater to varied learning requirements. The rise of digital is transforming the sales process and