Creating a salesskills definition is unique to every business as they need to reflect the overall sales strategy alongside the expected sales activities of the salespeople. Sales skills differ depending on inside V outside customer facing sales plus which part of the sales process a salesperson is involved with. Technology, social media, the internet and the digitally connected buyer has in effect driven the change in how we apply sales skills definition to a sales role. Sales Skills Definition This will bepersonal to each business. However, an overarching sales skills definition is the specific set of sales skills (prospecting, cold calling, nurturing, engaging, presenting, negotiating, closing etc) and knowledge (product, markets, trends, business etc) a salesperson possess to enact the exchange of value between a buyer and the vendor. Sales Skills Reflect the Business Environment Sales skills will always reflect the prevailing environment and the buyer’s acceptance of